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Nicky's Riding School horse logoNicky's Riding SchoolWindhoek, Namibia

Terms & conditions

As published by Nicky's Riding School.

General terms & conditions

1. Registrations and booking

  • 1.1 To enrol in riding lessons, individuals must complete the online contact form. Upon contact, you will receive the sign-up application form, which must be completed online. Different terms and conditions apply to various packages, as specified in the application forms.

2. Safety rules

  • 2.1 All riders must wear approved helmets and appropriate footwear while on the premises.
  • 2.2 Riders are expected to adhere to safety guidelines provided by instructors and staff.

3. Payments and fees

  • 3.1 Payment can be made securely online through our payment gateway.
  • 3.2 Lesson fees are non-refundable.
  • 3.3 Monthly packages require advance payment on a recurring basis.
  • 3.4 Bookings for trail rides or one-time lessons are confirmed only upon receipt of payment.
  • 3.5 Fees must be paid during school holidays; however, reduced fees may apply in December and January. Please note that horse care expenses persist even during non-lesson periods.

4. Riding etiquette

  • 4.1 Riders must arrive punctually.
  • 4.2 Proper grooming and tacking up procedures will be taught during lessons.

5. Health and fitness requirements

  • 5.1 Riders must inform the riding school of any medical conditions or allergies before participating.
  • 5.2 Riders should be in good health and physical condition for safe participation.

6. Lesson policies

  • 6.1 Riders must be at least 4 years old to participate.
  • 6.2 Weight restrictions: 85kg for lessons and 100kg for trail rides.

7. Liability and waiver

  • 7.1 All riders must sign a liability waiver before engaging in any lessons or activities.
  • 7.2 Nicky's Riding School is not responsible for accidents, injuries, or loss of personal belongings.

8. Code of conduct

  • 8.1 Riders must be respectful to instructors, staff, and fellow riders at all times.
  • 8.2 Disruptive or disrespectful behaviour may result in service termination without a refund.

9. Termination of services

  • 9.1 Nicky's Riding School reserves the right to terminate services if safety guidelines are consistently violated or lessons are disrupted.
  • 9.2 One month written notice is required to cancel monthly lessons.
  • 9.3 A 24-hour notice is required to reschedule booked trail rides or one-time lessons. No refunds are provided.

10. Privacy policy

  • 10.1 Personal information collected during registration is used solely for providing riding lessons. We comply with data protection laws and do not share your information with third parties. By registering, you acknowledge and understand the outlined terms and conditions, as well as those in the application forms.

Monthly sign-up terms

1. Riding apparel

  • 1.1 Footwear must have heels; tennis shoes are not allowed. Riding style boots are recommended; sandals and slip-on shoes are prohibited.
  • 1.2 Long pants are mandatory; shorts, dresses, and skirts are not allowed. Stretch pants or riding pants are recommended.
  • 1.3 All riders must wear an approved horse riding helmet. Please purchase a helmet as soon as possible.
  • 1.4 Riders must be at least 4 years old to participate. There is a weight restriction of 85kg for lessons and 100kg for trail rides.

2. Attendance

  • 2.1 There will be no makeup lessons for cancellations made by the rider or parent. Missed lessons will be charged in full. School-cancelled lessons will be rescheduled based on availability.
  • 2.2 No lessons will be held on public holidays, and there will be no makeup lessons for these.
  • 2.3 Punctuality is essential. Lessons will be dismissed if the rider is more than 15 minutes late.

3. Schedule changes

  • 3.1 Mounted classes will be cancelled in case of rain, lightning, thunder, high winds, or excessive temperatures. Ground lessons/theory lessons will be scheduled instead.
  • 3.2 Lessons may be rescheduled by the instructor due to riding competitions or training.
  • 3.3 We follow a 4-week-per-month schedule. In months with 5 weeks, no lessons will take place. Notification will be provided for these weeks.

4. General policies

  • 4.1 Children should not approach horses or feed them without permission.
  • 4.2 During lessons, parents/guardians and friends are not allowed in or around the arenas to prevent distractions for riders.
  • 4.3 Smoking is strictly prohibited on stable premises.

5. Payments

  • 5.1 Payments must be made prior to the start of each month, by the 28th (applies to all EFT payments). Cash payments are accepted until the 1st of every month.
  • 5.1.2 Please note that if payments are not received by the due date, the rider's next lesson will be cancelled without rescheduling. Timely monthly payments are essential.
  • 5.2 The riding school is closed for the entire months of December and January.
  • 5.3 Fees must still be paid during school holidays, with possible reductions during December and January. Please understand that horse-related expenses persist even when lessons are not held.
  • 5.4 Riding fees may be reduced or waived in cases of financial need or stabling increase.
  • 5.5 No refunds will be issued.
  • 5.6 One month's written notice must be given before permanent lesson cancellations, or one month's full lesson/cancellation fees must be paid (before the 1st).
  • 5.7 If lessons are terminated after October 1st, full November fees and 50% of December and January fees will apply.

6. Before the first lesson

  • 6.1 Complete the online application form.
  • 6.2 Settle fees; cash payments are accepted on the first day of the lesson.
  • 6.3 Complete the RGKW Membership form and payment, to be made directly to RGKW Club.
  • 6.4 Lessons will not proceed if the above points are not met, and full charges will still apply.

Membership fees

  • The RGKW Membership application form and payment (N$300.00) must be sent directly to RGKW. Email rgkwstables@gmail.com for inquiries. RGKW banking details: Reitgemeinschaft Klein Windhoek, Nedbank – Savings account, Account No: 1200 0740 487, Branch: 461-038 Independence Avenue.
  • The NRS Annual Membership fee is N$300.00, renewed annually on May 1st. Applicants applying three months or less before May will only be charged a monthly fee of N$50.00.
  • Programme fees: see Prices & booking. Fees for lessons on private/leased horses are currently being confirmed by the school.

Application & indemnity forms

The school's rider application form (including medical aid, emergency contacts, payment method, emergency treatment consent, photo release and release & waiver) and indemnity form (for one-time lessons and trail rides) are completed after the school offers a place. They are not needed to send a request or join the waiting list, and are handled privately by the school.